Most orders ship Monday – Friday after 1-2 business days processing time.

• Standard shipping (UPS Ground) - 3-5 business days transit time.
• Expedited shipping (UPS Next Day Air) - 1 business day transit time 
• Standard international shipping - 7-10 business days transit time*

*international ship times may be extended due to customs clearance.

Due to shipping terms, some countries may not accept Delivery Duty Paid (DDP), and customs and taxes may be charged upon delivery. If recipient country does not have customs and taxes included in the shipping cost, King & Spalding will reimburse you. Please send a photo of your receipt to UPS-ATL@kslaw.com.

Orders cannot be shipped to Russia.

When your order is fulfilled and shipped, you will receive an email confirmation with tracking information. If you do not receive a shipping confirmation in 1-2 business days after placing your order, please reach out to our customer support team. For more information about shipping internationally, please view our shipping policy.

We are able to ship our products to U.S. Military APO/FPO addresses. Orders shipped to an APO/FPO address take longer to be delivered. Please allow 2-4 weeks for your package to arrive.

When completing your Shipping Address during checkout, make note of the following:

• The City must be entered as either APO or FPO.
• The State must be selected as either ‘AA’, ‘AE’, or ‘AP.’
• The Country must be United States.
• You must enter your Zip Code.
• Always remember to enter your full name, grade, and PSC or unit number.

We are unable to change or update a shipping address once an order has been placed. Be sure to check your shipping details prior to submitting your order.

Please enter your cost/ department code at checkout. You will be billed accordingly.

For returns, contact John McClenny (jmcclenny@kslaw.com).

In the unlikely event that merchandise is damaged in transit, do not use the items until a claim can be submitted. If the packaging appears opened or damaged upon receiving your order, notify the customer service team immediately by reaching out to kingandspalding@harperandscott.com. Before reaching out: Check the contents of your package and verify against the confirmation email that what you received was what was ordered. Retain all packaging materials if items are damaged or missing. Take pictures of the damaged/missing items along with any damaged packaging to provide to the customer service team. If you have a question or problem, contact us via email at kingandspalding@harperandscott.com. Our customer service team is available Monday – Friday 9am – 5pm ET. If you send an email over the weekend, our customer service team will contact you the following Monday. This policy is subject to change at any time. The King & Spalding Collection is hosted and managed by Harper + Scott.

Please visit the Branded Merchandise page for more information.